l Why is organizational change hard?

○ Traditional organizational change efforts focus on financials and integration of organizational structures and formal 
   processes.
○ This approach completely ignores informal aspects of organizations, such as organizational culture and peer-to-peer 
   communication. However informal processes are significant drivers of high performance and other positive outcomes.
○ Informal aspects of organizations may be discounted due to the difficulty of quantifying informal processes.

l MIT Sociometric Badges----Social Sensing Technology and innovative designing

l Sociometric Badges® is capable of:
       - Capturing face-to-face interactions
       - Detecting face-to-face communication patterns
       - Extracting social signals from speech and body movement
       - Measuring proximity and relative
       - Location of users

l Sociometric Analytics®:
      - CombinesSociometric Badges, e-mail analytics, and other proprietary data collection methods
       - Individual and group feedback visualization interface

l  Successful Cases
          ○ Advised over a dozen companies(Financial sector, IT sector, Health Sector)
          ○  Numerous awards

l  Case Studies——Czech Bank
         ○ Examined three different branches distributed across the Czech republic.
         ○ Employees sold small business loans to customers
         ○ Same organizational structure
         ○ Demographically similar neighborhoods
         ○ One branch had over 300% more sales/employee than another branch

l  Which branch sales is 300% of the other two